About Us
About F10 Shop
F10 Departmental Store is a online & physical grocery store based in Tangail, Bangladesh. We began our journey in 2022, aiming to deliver our Bangladeshi customers the best quality groceries that is available in the country. You will find products ranging from all essential to all non-essential items. Looking into our catalog, you will find products that include Baking and cooking, Baby care, Frozen item, chaldal, moyda, Health and Beauty, etc.
The Company Founder
F10 Departmental Store is owned by F10. This company used to be a local retailer of grocery products. Seeing the growth of online shopping sultan decided to completely move towards an online-based platform. There are a lot of people who are tricking customers into buying fake, unauthentic products and delivering bad customer service. F10 wanted to address such issues, which was another reason for making F10 an online business.
Our Services
F10 offers cash on delivery for customer’s convenience. You can buy bulk products at wholesale price. It is comparatively cheaper than buying individual items, so many customers opt for it. Customers have the option to return or replace the products whenever they want to. We are available 24/7. You can contact us through email, phone, or using social media. We have a chat option built-in to our site, so you can contact us from there also.
Baking
We are very popular for our baking essentials. Whether you want to bake cakes, muffins, we have everything in our store. In our baking section, you will find Food Color, Chocolate, Dairy & Non-Dairy Creamer, Decorative Toppings, Fruits, Nuts and Seeds.
Kitchenware
Not only food items, you will find premium quality kitchenware and cookware from our store at an affordable rate. Buy bulk products at a larger discount.
Home & Cleaning
You can buy all the household essentials required to keep your home clean and fresh. Offering products that are cheap, as well as the premium ones.
Raw Food Items
We only offer only the freshest quality raw food items. Every raw product is handpicked by our team and all stocks are updated daily. You will get the freshest fruits, vegetables, dry fish, frozen fish, mutton, beef, chicken, and much more.
Payment Procedure
Customers can pay via Cash-On-Delivery, Bkash, Nagad. Cash on delivery system is commonly chosen by most customers because of its convenience factors. We also want customers to check their products before paying, this helps to build their trust in us. If customers have any issues with either of the three payment options, then they can contact us for an alternative solution
Delivery System
Once you place an order, our customer service team will confirm with you before delivering the product. All of the products will be checked by our quality control team to make sure that the product is up to date and authentic, then it will be sent to customers. You will receive products within 24 hours after ordering. We are currently operational only inside Dhaka City.
Our Team
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Kartik Chandra Das
Shimul Hasan
Bappy Rayan
FAQ - frequently asked questions
Yes, we offer free home delivery on all our products.
We deliver at any time of day.
In order to get a refund, products need to be intact just as you received it.
In order to get a refund, products need to be intact just as you received it.
Customers can wish to exchange any product after buying it. Products need to be intact for it to be exchanged.
It is not required to pay any tip to our delivery man.
All of our products are collected from authentic merchants. We don’t sell fake or outdated products to our customers.
All of our products are collected from authentic merchants. We don’t sell fake or outdated products to our customers.
Our raw food items such as Fruits, vegetables, Fish and meats are all 100% fresh. We update our stock every day.
Yes, we offer wholesale option. You will get wholesale products at a cheaper rate than most of our competitors.
You can contact us at +8801317-622945or send us an email at friends10shop@gmail.com. Alternatively, you can use our website’s built-in chat feature to directly talk to one of our customer service agents.
